We provide worldwide shipping services where carrier delivery is available. Orders are usually processed within 1–4 business days after successful payment confirmation, excluding weekends and public holidays.

• United States shipping fee: USD $4.99, free shipping on orders of USD $89 or more.
• Europe shipping fee: USD $12.99, free shipping on orders of USD $129 or more.
• Other worldwide regions shipping fee: USD $16.99.
• Tracking information may take 48–72 hours to update after the package is handed over to the carrier.
• For U.S. domestic orders, no customs duties or import taxes apply.
• For orders outside the United States, customs duties, VAT, import taxes, or local charges are the customer’s responsibility unless otherwise required by law.

We accept return requests within 30 days after the package is delivered according to the tracking record. Customers must contact us and receive return authorization before sending any item back.

• Returned items must be unused, clean, undamaged, complete, and in resalable condition.
• All original packaging, labels, manuals, accessories, screws, wheels, lids, handles, panels, baskets, or other included parts must be returned where applicable.
• Items that have been assembled, installed, heavily used, stained, scratched, broken, modified, missing parts, or damaged due to improper use may be refused or partially refunded after inspection.
• If the return is caused by customer preference, wrong item ordered, change of mind, or incorrect address, the customer is responsible for return shipping costs.
• If the issue is caused by our error or a verified damaged or defective item, we may offer a replacement, refund, prepaid label, or another reasonable solution.
• Approved refunds are returned to the original payment method and are typically processed within 7 business days after approval.