Contact Us
We Are Here to Help
Questions about orders, delivery, returns, refunds, or storage products can be sent through the form below. Please include your order number when your message is order-related.
Phone
+49 40 8306262
Address
Datumer Chaussee 233 a, 25421 Pinneberg, Germany
Business Hours
Monday–Friday, 9:00 AM–5:00 PM (UTC-5). We typically respond within 24 hours, excluding weekends and public holidays.
Before You Contact Us
For delivery questions, tracking information may take 48–72 hours to update after dispatch. For damaged packages, please contact us within 48 hours after delivery with clear photos and your order number.
Send Your Request
Use this form for product questions, order support, shipping updates, payment issues, return requests, or refund assistance.